All for love

first_imgIn honor of Valentine’s Day, the Gazette partnered with the Woodberry Poetry Room in selecting a fitting poem for the holiday devoted to love.Poet and onetime Harvard student Robert Creeley wrote “For Love” for his second wife. Now, more than 50 years after its publication in his 1962 book of the same name, “For Love” gets new life with this reading by three Harvard faculty members: Stephen Greenblatt, the John Cogan University Professor of the Humanities; Virginie Greene, professor of Romance languages and literatures; and Jill Lepore, David Woods Kemper ’41 Professor of American History and chair of the History and Literature Program.Paired with both quirky and earnest vintage valentines from the Harvard University Archives and the Schlesinger Library, the poem reminds us that the pursuit of love and our struggle to understand it endure.Send your own vintage valentine from the Harvard Library collection.— Sarah Sweeney, Harvard Staff Writerlast_img read more

One click to borrow?

first_img continue reading » Fifty Northwest credit union CEOs gathered last year, and the topic turned to Amazon Prime. Nearly all were members and enjoyed Amazon’s “One Click to Buy” feature. Convenient, cool and a new normal most agreed. One CEO lightheartedly asked, “Could we ever see a day with ‘One Click to Borrow?’” All in the room favorably nodded.Retail is retail. Consumers/members have expectations of their experiences in retail, regardless of product. What they receive through digital engagement, real-time status and anytime access outside the credit union is exactly what they expect when engaging with the credit union. Review this list of consumer expectations of retail experiences and consider added ways that your credit union can enhance its commitment to members.Simple. Apple refined the ease of navigating a computer in your hands and now members primarily engage with credit unions from their handheld devices. How many transactions can a member complete digitally? How many steps are necessary to conduct business? Could a member go “branch-free” and still deepen a relationship with your credit union?Personal. For all the mobile-first and do-it-yourself habits of members, sometimes a face-to-face conversation is necessary. How advanced are your front-line leaders in their communications and consulting skills? If a member completed “Steps A through C” on her own, could your front-line leaders pick up at “Step D?” How skilled are your front-line leaders in showing empathy and interacting with diverse members? ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Service with a smile

first_imgTo access this article REGISTER NOWWould you like print copies, app and digital replica access too? SUBSCRIBE for as little as £5 per week. Would you like to read more?Register for free to finish this article.Sign up now for the following benefits:Four FREE articles of your choice per monthBreaking news, comment and analysis from industry experts as it happensChoose from our portfolio of email newsletterslast_img

Batesville residents invited to State of the City Address

first_imgBatesville, In. — Mayor Mike Bettice will present his State of the City Address on Tuesday, February 19, 2019 at 6:00 p.m. at the Batesville Middle School Commons, 201 N. Mulberry Street, Batesville. This informative meeting will review the City’s 2018 Finances, the 2019 Budget and include a discussion on future projects and initiatives.The mayor is expected to talk about progress, improvements and advancements in public safety, parks and quality of life.This meeting is open to the public.   For more information click here. or contact the Mayor’s office, 812-933-6100.last_img read more